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Questions You Should Know about Chair Company

Author: Evelyn y

Mar. 07, 2024

224 0 0

Tags: Furniture

Selecting the right hospitality furniture manfuacturer for your next design project ensures that your products are delivered on time, on budget, and meet quality standards.

With hundreds of vendors to choose from, how can you be sure your choice is the right one for you?

13 QUESTIONS TO ASK A POTENTIAL HOSPITALITY FURNITURE MANUFACTURER

You shouldn't invest in hotel furniture without getting a very good read on the manufacturer. These are the basic questions you should ask when assessing a vendor's fitness for your project:

  1. What are your capabilities for custom design specifications?
  2. Do you offer value engineering if I need it?
  3. What is the min & max order quantity?
  4. Do you provide storage or vendor inventory management?
  5. What is your quality assurance process?
  6. Do you offer a warranty? If so, what are the details?
  7. What are your payment terms and conditions?
  8. Do you require a certain contract length?
  9. How long is the expected lead time from receipt of my order to delivery?
  10. What is the estimated delivery time to my chosen location?
  11. Can you also install the final product?
  12. Do you have a portfolio of previous projects?
  13. Can I speak to previous customers about their experience?

Keeping this list of questions readily available makes it easy to consistently evaluate potential vendors on important criteria.

Why those questions?

Your hospitality furniture manufacturer will be working with you over a long period of time, and providing one of the most essential pieces of your hotel project puzzle. If you're satisfied with their services, you may even call them up for future projects. The 13 questions above help you scope out both short-term and long-term partnership potential.

The above questions help you assess these key factors:

Responsiveness

What if a piece of furniture is damaged? Can the vendor get you a replacement quickly? Some vendors are involved with your entire design, which means they need to think about ALL potential roadblocks and crises from the very beginning.

Flexibility

The reason you need a vendor in the first place is to expertly realize your design.

 

It’s important to outline clearly what you're looking for in the final product. This will help guide your manufacturer's production process and value engineering input. Note: your vendor has lots of experience with practical manufacturing - if they suggest making design changes, ask why. They're probably trying to save you time and money.

Bonus Question: Can you trust your hospitality furniture manufacturer to Fulfill Their Promises?

Make sure you choose a vendor that is upfront and honest, and be wary of those that overpromise. Those are the vendors likely to underdeliver. Here are the most common signs your vendor is not a great fit:

  • They take a long time to respond to calls and emails (or don’t respond at all)
  • They make quick promises without evaluating feasibility
  • Information isn't consistent
  • They don't want you talking to previous customers
  • Their values don’t align with yours

Honest and open communication is always the better choice - no matter how cheap the alternative is! A manufacturing agreement is a two-way street, like any partnership. It can’t be successful unless both parties bring transparency to the table.

Choosing a new vendor is a tough process, and it’s critical to understand each potential vendor before making a decision. The 13 questions listed here will hopefully make your choice a little bit easier!

Related: 8 Things Your Hospitality Furniture Manufacturer Should Provide (But Probably Doesn't)

How often do you get home after work with a sore back, stiff neck and shoulders, and a headache from your PC screen? What health problems are your old, slightly broken but still functional – and therefore not yet ready for replacing – office chairs and desks causing you and your employees? 

As technology leaps forward, more and more of us find ourselves behind a desk, sitting on some kind of office chair, staring at a computer screen all day. Whether you're a cog in the company wheel, or the owner, whether you work for yourself from home or sit in a large open-plan office, you're going to spend a good third of every day at your job – if not more. 

So if we spend so much time at it, why are we buying so much bad furniture? 

Making sure your company culture is right is important, but making sure you and your staff are physically taken care of is just as important – if not more so. Good quality, sturdy office furniture can help promote physical wellbeing, reducing sick days and increasing productivity.

 

Here are ten questions you should be asking the supplier when you buy office furniture – whether it's an office for 200 people or just you in your home office.

 

1 – What furniture do I really need?

 

You may think you need a desk and chair per employee and have done with it. But consider different working styles. Some people may prefer the type of desk that lets them work standing as well as sitting, while someone may prefer sitting on a Pilates ball for part of the day.

 

You may have a pool of freelancers who don't use the office daily and could share one desk space. Work out what you really need before buying too much or too little furniture.

 

 

2 – How long is it going to last?

 

The manufacturing quality of furniture is very important. One person sitting in a chair for eight hours each day, five days a week, puts a lot of strain on it, and if it's poorly made, it's going to break sooner than later.

 

A desk that can barely hold the weight of a laptop isn't much good, especially if that desk belongs to the office's bric-a-brac enthusiast and her collection of china puppies.

 

3 – What is it made of?

 

Knowing what your furniture is made of is useful for a number of reasons, including knowing how easily you'll be able to get a replacement if, for example, one of the desk supports buckles.

 

It also helps to know the materials if you are trying to Green your office – far better to buy sustainably farmed local pine or recycled metal than mass-produced hard new plastic.

 

4 – What kind of returns policy and warranty does it come with?

 

Even great quality furniture could come with a flaw, or simply not work in your office due to space constraints. Knowing you have the option to return it within a few days if it doesn't work, or that it will be replaced if it breaks, makes a big difference.

 

5 – What does it really cost?

 

Does the price tag include sales tax? What about delivery fees? If you're buying wooden furniture, does it include finishes, or is that the raw wood price? Is that fully installed, or flat-packed?

 

Make sure you get the full quote before you commit, so that you don't get any nasty surprises on the invoice.

 

 

6 – How much space and privacy does each person need and have?

 

A copywriter needs a different amount of space to a bookkeeper, and an architect needs different space to a customer service representative. Someone who spends a lot of time on the phone needs a quieter, more private space to people working on a collaborative team all day.

 

Know what each person or group of people needs before mass-buying identical desks and chairs for people with vastly different requirements.

 

7 – What style works for the company?

 

Are you a young, modern company, or an older, more traditional company? Is your company personality better reflected in solid oak desks with leather tops, or trestles and worktops? Overstuffed armchairs or light and portable collapsible stools? What kind of impression do you hope to give customers who visit your office?

 

8 – What kind of company culture is it going to encourage?

 

The furniture you choose and the way you lay it out is going to have a significant effect on the company culture. You need to consider whether you want to encourage teamwork or individuality, a fun and innovative atmosphere or a serious and dedicated one, a company where people want to gain experience and grow fast, or one where they want to settle into a long, stable career.

 

 

9 – Do I need flexibility or stability?

 

Some companies need people to be able to move around quickly and easily, change workstations within minutes rather than days, and be able to join a new team at a moment's notice. Others need long-term planning, teams that grow and work together for years and a sense of place.

 

The furniture you choose needs to fit into the kind of flexibility or stability you want.

 

10 – References

 

Finally, get references from the company making or providing your furniture. Ask for local references, whose offices you can visit to see for yourself if it works, of they know what they're doing, and what quality their furniture really is.

 

Bonus question: Can I buy furniture online?

 

Remember that most retailers, including amishtables.com, have online purchasing options, meaning that you can buy office furniture online from sellers who you can't visit under other circumstances. It pays to shop around and do cost comparisons, read testimonials and find the best place to buy furniture rather than getting in your car to go shopping.

Questions You Should Know about Chair Company

10 Questions to Ask When Buying Office Furniture

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